Educating customers, preserving quality 
Leading fruit and vegetable wholesaler Oliver Kay Produce has adopted Timestrip’s FridgeSafe technology to help customers comply with temperature guidelines for fresh produce.

Oliver Kay Produce provides a seamless link between growers, producers and catering professionals. Over the last 20 years it has built a reputation for superb quality, reliable delivery and an outstanding range of produce, serving customers both locally to its base in the North West and nationally, through a series of distribution hubs.
 
Where did a temperature breach occur?
IOliver Kay had identified a need to help customers ensure that, once delivered, their super-fresh produce stayed in top condition. Its team had been receiving regular complaints about shelf-life and quality from the same customers and they believed this was due to produce being stored above recommended temperatures at the customers’ locations. They were keen to provide customers with a way of telling when temperature breaches had occurred and for how long.
 
All the information to take appropriate action
Timestrip’s FridgeSafe gives accurate information about the temperature at which goods have been stored, clearly indicating if produce has been kept above a recommended temperature. The device will show, not only that one or more temperature breaches has occurred, but also the cumulative amount of time during which the product remained at the higher temperature. This additional data provides a more complete picture of whether the product’s quality may have been affected.
 
Easy to use, no training required
FridgeSafe ensures that customers are quickly aware of a temperature breach and can act to remedy the situation. It is easily applied and its traffic light indicator system makes it simple to understand, without training or knowledge of temperature issues. Oliver Kay began placing FridgeSafe on its crates, to indicate clearly where the temperature breaches were occurring, enabling them to show customers that they were not storing produce correctly.
 
A win-win result
“Adopting FridgeSafe gave us a win-win situation,” said Chris O’Connor, MD at Oliver Kay. “It stopped complaints for problems over which we had no control and also enabled customers to improve shelf-life and quality of produce at their own locations. FridgeSafe is easy to use and very cost-effective and beats expensive data-loggers hands-down.”